Privacy Policy

Last Updated: December 15, 2025

Northern Virginia Firewood Delivery (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://northernvirginiafirewooddelivery.com or interact with our services.

1. Summary of Data Collection and Usage

We collect personal information to fulfill service requests, improve user experience, and communicate effectively. We do not sell or share personal data, including mobile numbers, with third parties or affiliates for marketing or promotional use.

2. Definitions

  • Personal Data: Information that can identify you (for example, name, email, phone number, address)
  • Usage Data: Technical data collected automatically (for example, IP address, browser type)
  • Cookies: Small text files used to enhance your browsing experience
  • Service: The website and services provided by Northern Virginia Firewood Delivery
  • You: A user of our website or customer of our services

3. Information We Collect

We may collect the following:

  • Name
  • Email address (if you choose to provide it)
  • Mobile and home phone number
  • Delivery address (street address, city, ZIP code)
  • Browser and device information, time on site, and pages visited

    4. Use of Personal Data

    Your information is used to:

    • Schedule and deliver firewood delivery services
    • Respond to inquiries and requests
    • Send appointment or delivery confirmations or updates
    • Improve website functionality and customer support
    • Ensure legal and operational compliance

      5. SMS Consent and Use

      By providing your phone number through our forms, you consent to receive SMS messages related to:

      • Quotes
      • Pricing
      • Appointment or delivery reminders or confirmations
      • Products or service updates
      • Follow-up service or customer feedback

        Message frequency may vary. Message and data rates may apply.
        You may opt out at any time by replying STOP. For help, reply HELP.

        We store mobile numbers securely and do not sell or share them with third parties or affiliates for marketing or promotional purposes. We use your number only to provide the services described above and as otherwise outlined in this Privacy Policy. We do not share your phone number with third parties for advertising or promotional use. Consent is not a condition of purchase.

        6. Communication Preferences

        You may opt out of:

        • Emails by clicking the “unsubscribe” link (if you subscribed)
        • Text messages by replying STOP
        • Phone and SMS contact by calling us and requesting to be removed from communications

          7. Retention and Deletion

          We only retain your personal information as long as needed for business purposes or legal obligations. You may request your data be updated or deleted by contacting us using the method in the Contact Information section below.

          8. Your Rights

          Depending on your location and applicable laws, you may request:

          • Access to your data
          • Deletion of your personal information
          • Correction of inaccurate details
          • Opt-out from certain processing

            To submit a request, contact us using the method in the Contact Information section below.

            9. Data Security

            We use industry-standard technical and organizational safeguards to protect your information. However, no method of transmission is 100% secure.

              10. Policy Updates

              We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

              11. Contact Information

              Northern Virginia Firewood Delivery
              Northern Virginia, Virginia
              Phone: (804) 529-3970
              Website: https://northernvirginiafirewooddelivery.com